Return of products are allowed within 14 days for a full refund, provided it is returned in the same condition as it was received (new and uninstalled). Our full refund is only the price of the products you purchased, NOT including the shipping fee to us. You will bear the cost of the return shipping fee for the product you wish to return.
You will need to fill up the return slip which will be attached with the invoice. Once you completed the return slip, put it in the original packaging delivered to you for return. The original packaging is required to ensure the protection during the shipping.
Once your return is received and inspected (usually within 10 business days), your refund will automatically be processed and issued to you within 10 business days. If the part is defective or damaged, please refer under warranty which is a policy to replace defective or damaged parts.
MountingKingAuto auto parts are returnable within 14 days provided they have not been installed, used, or damaged. The buyer is responsible for shipping the part(s) back on returned items, including shipping fee. The buyer will bear the risk of return shipping. Parts returned as used or incomplete, or parts returned to a different address is not eligible for a refund.
Please see the warranty page for information on handling warranty issues. Parts returned as wrong part or defective will be subject to the rules above. Installed parts returned as defective or wrong, without prior approval by our staff, will not be refunded. Parts returned after 14 days will not be refunded. No exceptions.